IAS-APPROVED SILVER BUSINESS PARTNER
Canias ERP consulting for your existing system
Already using Canias ERP and looking for consulting, development or support? Review your current environment with Puentech, an IAS-approved Silver business partner, and define the right scope for your requirements.
Share your needsWhen can we work together?
You may be reviewing your consulting partner, seeking additional development capacity or addressing everyday operational requirements. We begin with your current system, priorities and responsibilities.
- Consulting partner or support transition assessment
- Additional TROIA development and integration
- User support, reporting and process improvement
Taking over an existing Canias environment
A transition involves more than changing the support team. Authorized access, existing development, documentation and critical dependencies are reviewed together. Scope depends on licensing, contracts and current responsibilities.
- Inventory of TROIA development and reports
- Integrations, scheduled jobs and authorized access
- Open requests, critical processes and communication
- Transition schedule, tests and responsibilities
Consulting around business requirements
Finance, accounting, purchasing, sales, inventory, production and planning are considered as parts of one operational system. We assess the effect of changes across processes and define development and testing accordingly.
- Finance and accounting workflows
- Purchasing, sales and inventory connections
- Production and planning processes
- Management reporting and user requirements
TROIA development and connected systems
We first review standard functionality. Where customization is needed, use cases and acceptance criteria guide TROIA development, reporting and integrations. Changes are evaluated against agreed test scenarios.
- Interfaces, business rules and approvals
- Data mapping and integration scenarios
- Reports, access and user acceptance tests
How does work with a Canias ERP consultant begin?
We begin with your modules, current version, custom development and priority business requirements. We then identify processes and technical dependencies to review, and prepare a work plan with responsibilities and acceptance criteria. Consulting follows the agreed scope.
- Initial review: system, teams and priority requests
- Analysis and proposal: scope, responsibilities and working arrangements
- Delivery: development, testing and user acceptance
- Follow-up: open requests and further improvements
Canias ERP support scope and working arrangements
Priorities, communication and support responsibilities are agreed during the proposal stage. Response expectations and service conditions depend on your requirements and the agreed support scope.
- Prioritizing requests and issues
- Development, testing and operational follow-up
- Regular review and improvement planning
The right starting point for your needs.
Common questions
What determines Canias ERP consulting cost?
Modules, custom development, integrations and open requests are reviewed. The proposal defines the analysis, development, testing and support required, together with working arrangements.
How do you handle Canias support requests?
We assess the affected process, business impact and a reproducible usage scenario. Priorities, communication and service times are established in the support agreement.
Can we change our Canias business partner?
A transition can be planned after reviewing licensing, contracts, authorized access and technical documentation. We clarify responsibilities and expectations in the initial assessment.
Can existing development be retained?
Custom development and dependencies are first inventoried and tested. Components to retain, update or reconsider are identified through assessment; preservation of every component is not guaranteed before review.
What should we share for the first discussion?
Your Canias usage areas, priority requirements and support needs are sufficient. Do not include passwords, customer data or confidential files in the initial contact form.
Companies we work with
The reference list identifies companies we work with; it does not imply that every company received the services on this page.
Share your needs